After two years of every product inventing its own interface for talking to an agent, a stable consensus is emerging in January 2026 on which patterns work, which don’t, and what the average user already expects. Time to collect what has stuck.
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UX for agents: first design consensus
After two years of every product inventing its own interface for talking to an agent, a stable consensus is emerging in January 2026 on which patterns work, which don’t, and what the average user already expects. Time to collect what has stuck.
Read moreUser research in the age of generative AI
Product teams are tempted to replace real interviews and testing with AI synthesis. Two years of experience already let us separate where AI genuinely helps from where it creates a false sense of understanding the user.
Read moreUI design for agents: principles we’re starting to understand
A year after chat stopped being the only acceptable way to talk to an agent, UI patterns designed specifically for agent tasks are emerging. A review of those settling in and those that are only 2025 fashion.
Read moreUI design for agents: principles we’re starting to understand
A year after chat stopped being the only acceptable way to talk to an agent, UI patterns designed specifically for agent tasks are emerging. A review of those settling in and those that are only 2025 fashion.
Read moreApplying graph RAG to a real product
Since Microsoft open-sourced GraphRAG, the pattern of using graphs over your own data has moved from academic experiment to technique with practical applications. A reflection on when it pays off, how to assemble it, and which mistakes repeat.
Read moreFigma AI: how product design is changing
The AI features Figma has integrated since Config 2024 are reshaping how product design teams work. A review of what each function brings, what stays human work, and what habits are settling.
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